Privacy Policy

Last updated: April 2025

1. Who we are

ThePrepWorks is a laser cleaning business based at Unit 9 Taverners Walk, Leeds LS7 1AH. We provide professional laser cleaning services across Yorkshire. You can contact us at info@prepworks.co.uk or 07973 106612.

2. What data we collect

We may collect the following personal data when you use our website or contact us:

• Name and contact details (phone number, email address)
• Your location or site address (for quoting purposes)
• Details of the job or enquiry you submit
• Technical data such as IP address, browser type and pages visited (via analytics cookies, if you have consented)

3. How we use your data

We use your personal data to:

• Respond to your enquiry and provide a quote
• Carry out work you have contracted us to carry out
• Improve our website and services (analytics only, with consent)

We do not use your data for marketing without your explicit consent, and we do not sell your data to third parties.

4. Legal basis for processing

We process your data on the basis of:

• Contract – to provide the services you have requested
• Legitimate interests – to respond to enquiries and run our business
• Consent – for analytics cookies (where you have agreed via our cookie banner)

5. Cookies

Our website uses cookies to improve your experience and analyse site traffic. You can accept or decline cookies via the banner shown on your first visit. You can also clear cookies at any time through your browser settings. We use Google Analytics (or similar) for anonymous usage data only — no personal data is shared with analytics providers unless you have consented.

6. Data retention

We retain enquiry and customer data for up to 3 years after the last contact, after which it is securely deleted. Analytics data is retained in accordance with the relevant platform's data retention settings.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (the "right to be forgotten")
• Object to processing based on legitimate interests
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at info@prepworks.co.uk.

8. Third parties

We may use the following third-party services which process data on our behalf: Google Analytics (website analytics), Google Maps (embedded map). These providers have their own privacy policies and are bound by their respective data processing agreements.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related queries, contact us at:
ThePrepWorks, Unit 9 Taverners Walk, Leeds LS7 1AH
Email: info@prepworks.co.uk
Phone: 07973 106612